Royalty.nl

Uhmmmm, cakes you mean?

30 June 2006 in CommunicatieComments Off

“50 you say?”
- “Yes something like that. Can they be delivered today?”
“Today?”

17 she is, tops, and the look she gives me tells me that the world is about to blow up or so. I must have said something really nasty, while ordering 50 cakes. She rushes off, to check ‘things’ in the back.

It takes her 2 minutes to verify that it indeed can be delivered today, with that ‘gesture’ comes a message:
“If this happens again, would you please be so kind to order quantities like this up front?”
- “If what happens?”
“Well, this cake thing.”

Time for me to be puzzled. So I ask her if there is some kind of problem.
“No problem at all. The quantity might be a problem. Not today, but maybe in the future. So please order in.”
- “I’m more the spontaneous person, so I can pretty much guarantee you that I won’t be ordering up front. If these quantities pose a problem to you, please tell me. Then next time I will wait for my regular bakery to open up.”

Another strange look. Off she is to the back again. Returning with yet another message:
“No it’s no problem. Delighted to be of service.”

WTF? This must come from the from bestselling “the-American-Society-in-50-fony-quotes”. Or maybe it comes from the Dutch political hit on how to deal with differences of opinion: the little party that could.

Time to spice things up a bit in this bakery, so I ask the girl if I can write a little card for this delivery. And yes, she is off to the back again. Must be an intern or something. It takes a few minutes for her to return with some piece of “carton” that “can be fixed to the box with cakes”. I surpress the urge to explain to her that duct tape is the ideal stuff to basically fix “anything” to this box of cakes.

After she has dealt with the cake, it’s time to move on.
“Do you need anything else?”
The way she looks at me tells me she hopes for a ‘no’. But I have bad news for her.
- “Yes I would like to have some 10 saucage rolls.”
Panic … meaning she rushes off to the back.

It takes a while, but then she returns.
“10 rolls. Big or small?”
- “Big ones I guess.”
“We don’t have big ones at this moment.”

She sounds relieved bringing this messages and turns sad when I order small ones instead. Off she goes again … returning 2 minutes later with a box with fresh saucage rolls which she presents like it is a bloody miracle. “No nothing else, that’s it.”

She struggles through the cash register, before telling me to “Have a nice day”. She looks very tired and it’s just 8Am … oh, this will be one long day for her.